Everyone that works for lavola commits to continue working towards ensuring quality and environmental management in all our processes, in accordance with the UNE-EN ISO 9001:2008, UNE-EN ISO 14001:2004 and UNE 16001:2009 regulations, as well as meeting legal requirements regarding health and safety in the workplace. We also voluntarily commit to incorporate attainable social responsibility criteria into our company policy and daily tasks, according to the SA 8000 regulation and the European Union’s Green Book.
In this line, the entire workforce at lavola, led by the company’s management, commits to:
Working towards increasing knowledge of our clients’ needs to meet their requirements and to ensure their complete satisfaction and loyalty.
Moving forward in continuous improvement in the field of quality and environmental management.
Contributing to society through social actions and sponsorship.
Assigning resources to innovation to develop new products and services that answer clients' needs, even being ahead of what we need, keeping in mind the challenges and trends in society.
Working to meet applicable legislation, as well as other commitments that are endorsed voluntarily.
Working in a team to establish and achieve the proposed targets and to comply with this policy.
Ensuring that we are a high-level team that is suitably trained, multidisciplinary, balanced and varied, placing us as a reference point in our sector, by means of human resource management based on professional skills.
Ensuring that everyone working in our company can identify with our common project, reinforcing the feeling of belonging and appreciating the company’s development, encouraging people to bring forward their opinions, ideas and solutions to improve the management of the organisation.
Consolidating the establishment of the equal opportunities plan with the aim of working towards non-discrimination and assist in providing balance between work and family life.
Addressing climate change by consolidating the mobility management plan, reducing and compensating CO2 emissions.
Boosting energy savings and optimising energy efficiency in our installations, activities, products and services through the development of energy management system implemented.
Prioritising suppliers and subcontracted companies that contribute to conserving biodiversity by using renewable resources, that employ an environmentally-friendly management of their installations, and that preferably have certificates and are located nearby our work centres.
Moving forward in establishing “buy green” criteria and act according to good environmental practices and waste reduction. Publicising these sustainability criteria amongst all those who are linked to lavola.
Maintaining an open collaboration and participation relationship with public administration bodies, the local community and other groups that are interested in our activities.
Communicating this policy to our entire workforce and to anyone who asks us for it.
